Standard Bank - *****ing money although one cancel's services with them

Item: Standard Bank
Rating: 1
Author: riaan L

I cancelled my securities account in Sep 2018 and you have continuously billed and debited my account. After many emails as well as correspondence to my premier banker.

Is there some one that can actually solve the issue and then refund me my money that was debited the entire time

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

11 Jun 2019, 13:17

Dear Riaan

Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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Standard Bank's reply11 Jun 2019, 13:17

Official

Dear Riaan

Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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Standard Bank's replyOfficial

26 Jun 2019, 09:31

Dear riaan

Thank you once again for posting your comments.

I refer to our email correspondence with each and the email response from the prestige banker and can confirm that the matter is being attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply26 Jun 2019, 09:31

Official