STANDARD BANK *****ing from The Deceased - Simpler - Better and Faster

Deceased Estate - its taken months and this has not been resolved - queries to the deceases estate pool return no response and Standard bank is eating up all whatever is the account although its all due to their in efficient business processes . Originals were handed in at the Ladysmith branch and certified and now in November std bank claim they dont have it, Im not sure how the business iis run but its seems that you guys need to relook at your SOP's and synch your systems all together.

I expect this to be resolved backdated and payments/debits taken credited once again - but if my experience is anything to go by, then i guess this will also be swept under the carpet...PROVE ME WRONG