WG
Wandile G
1 reviews | Active since Jun 2017
29 Jul 2019, 11:06
Standard Bank *****ing from Senior Citezens!!!!
R2K has beeen fradualetely withdrawn from my mom’s account, a pantioner. When she made enquiries at Standabank Lydenburg, she was quickly dismissed and no assistance was given her. A slap in her face for the loyal years being a Standardbank customer!!! The ***** transaction are showing as R1K withdrawal on 09.06.2019 and another R1K on the 10.06.2019. During this period she was at home and her cards with her. When she requested more information regarding the transactions, she was give the run around and dismissed. Standard bank is this how you treat your senior citizens? Customers that have been loyal to your brand for years!!!
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Replies (2)
Standard Bank's replyOfficial
29 Jul 2019, 14:22Dear Wandile
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
Standard Bank's reply29 Jul 2019, 14:22
Official
Dear Wandile
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
Standard Bank's replyOfficial
31 Jul 2019, 13:34Dear Wandile Gumede
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply31 Jul 2019, 13:34
Official
Dear Wandile Gumede
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***