TT
Tania T

1 reviews | Active since Mar 2011

26 Aug 2015, 09:17

Standard Bank *****ing from loyal clients?

i recently sold my home, stadnard bank was given notice of the sale, now that the property has registered just under 3 months they see fit to take one more debit order payment of the home loan. so because it didnt take longer to register you feel the need to charge me for one more month that i do not own the home. did you ever consider perhaps one needs that payment for new rental/bonds? how desperte are you, without even a phone call or anything from standard bank after almsot 12 years? perhaps im too stupid t understand huge banking instiute *****ing from small little clients, or perhaps this is how you became a large banking institute in the first place. August was paid and then we just paid again on 25/08, is that for September? Greed!!!!

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Replies (1)
Standard Bank
Standard Bank's reply27 Aug 2015, 09:41
Official
Hello TTaylor7,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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