1 reviews | Active since Jan 2015
Standard Bank stays Standard
<p>This is a follow up to the previous communication on Hello Peter. I was contacted by Standard Bank to come and sign my contract. 6 th of Feb i arrived and they were offline, 7 th of Feb I arrive, my papers were given to another consultant to assist, (the first consultant went on training and passed the buck) obviously she had no I idea what was going on in the paperwork. I had to redo my income expenditure 3 times, the first time i did not mention my rental income , I had to redo , the 3nd time the rental income had to be on my statements for 6 months , I had to redo again. Today wanted to sign , some of my paperwork was missing, and they wanted me to do an income and expenditure form again... I said to cancel the student loanapplication . I am in the process of moving all my accounts ect . </p>
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Thank you for your posting
We apologize for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
