EM
Emil M
1 reviews | Active since Mar 2009
03 Aug 2022, 14:47
Standard Bank stay away
Shocking service. Nobody gets back to you, and when they do extremely rude.
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
03 Aug 2022, 14:49Good Day Emil
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply03 Aug 2022, 14:49
Official
Good Day Emil
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
EM
Emil M's updateReviewer Update
03 Aug 2022, 21:17Very keen to find out how this can be resolved. Your agent Nelisiwe Mendela , had a totally different take to the first agent Mariette Marais.
EM
Emil M's update03 Aug 2022, 21:17
Reviewer Update
Very keen to find out how this can be resolved. Your agent Nelisiwe Mendela , had a totally different take to the first agent Mariette Marais.
Standard Bank's replyOfficial
04 Aug 2022, 08:55Good day Emil
This is not the level of service we strive for.
We understand your frustration and we will escalate this matter to our team for further assistance.
Our humble apologies for the inconvenience experienced.
Kind regards
Standard Bank Help Centre
***
This is not the level of service we strive for.
We understand your frustration and we will escalate this matter to our team for further assistance.
Our humble apologies for the inconvenience experienced.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply04 Aug 2022, 08:55
Official
Good day Emil
This is not the level of service we strive for.
We understand your frustration and we will escalate this matter to our team for further assistance.
Our humble apologies for the inconvenience experienced.
Kind regards
Standard Bank Help Centre
***
This is not the level of service we strive for.
We understand your frustration and we will escalate this matter to our team for further assistance.
Our humble apologies for the inconvenience experienced.
Kind regards
Standard Bank Help Centre
***
EM
Emil M's updateReviewer Update
11 Aug 2022, 10:00Unfortunately it just seems to be getting worse and worse. Subsequent to your attempt to resolve situation, I was out onto an even more *********** agent, Olimber Setati, who promised to get back to me 3 days ago and never did. Please do attempt to contact me over the matter again, this has been a most pathetic experience.
EM
Emil M's update11 Aug 2022, 10:00
Reviewer Update
Unfortunately it just seems to be getting worse and worse. Subsequent to your attempt to resolve situation, I was out onto an even more *********** agent, Olimber Setati, who promised to get back to me 3 days ago and never did. Please do attempt to contact me over the matter again, this has been a most pathetic experience.
Standard Bank's replyOfficial
11 Aug 2022, 10:49Good day Emil
We apologise for the delay getting back to you. Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Standard Bank Help Centre
***
We apologise for the delay getting back to you. Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Standard Bank Help Centre
***
Standard Bank's reply11 Aug 2022, 10:49
Official
Good day Emil
We apologise for the delay getting back to you. Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Standard Bank Help Centre
***
We apologise for the delay getting back to you. Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Standard Bank Help Centre
***