EK
Elmarie Knoetzen-Viana
1 reviews | Active since Apr 2022
25 Jan 2023, 07:24
Standard bank Statement costs lies and greediness
I am so angry right now after receiving my bill of R460 for asking my credit card statements from 7 months March-sept 2022. I paid R45 per statement, per month for 5 month while on the phone, in branch, because the clerk couldn't print more then 6 months back. I asked the clerk to print the 2 months she could print, at her desk after she said it won't cost me that me that much if i print it with her. She then proceeded to charged me R270 for those 2 months prints which only showed on my statement now!!!!! A lot more then the R190 i got charged for phoning in!!!! You are *****ing and lying *******s and i wish only the worst for your business!!!!
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Replies (1)Standard Bank's replyOfficial
25 Jan 2023, 07:56Dear Elmarie Knoetzen-Viana
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply25 Jan 2023, 07:56
Official
Dear Elmarie Knoetzen-Viana
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regards,
Standard Bank Hello Peter Team
