NB
Nico B
1 reviews | Active since Jul 2019
03 Jul 2019, 21:24
Standard bank statement cost *****
I have a market link account by standard bank for the last 20 years.they never deducted statement cost,now for 4 months they deducted 25 rand.each month i have to spend a half an hour on the phone to reverse the statement cost which i never ask for statements.standard bank will definitely lose me as a client. I am tired of this.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
04 Jul 2019, 06:14 Hello Nico
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply04 Jul 2019, 06:14
Official
Hello Nico
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
10 Jul 2019, 15:03Dear Nico Bester
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended tp.
Kind regards
Clint Petersen
Complaint Resolution Centre
0860 101 10
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended tp.
Kind regards
Clint Petersen
Complaint Resolution Centre
0860 101 10
Standard Bank's reply10 Jul 2019, 15:03
Official
Dear Nico Bester
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended tp.
Kind regards
Clint Petersen
Complaint Resolution Centre
0860 101 10
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended tp.
Kind regards
Clint Petersen
Complaint Resolution Centre
0860 101 10
NB
Nico B's updateReviewer Update
10 Jul 2019, 20:17A very Big Thank you to Clint Peterson who sorted out the problem i had.great service and will happily bank with standard ban****
NB
Nico B's update10 Jul 2019, 20:17
Reviewer Update
A very Big Thank you to Clint Peterson who sorted out the problem i had.great service and will happily bank with standard ban****