VS
Vishi S

1 reviews | Active since Apr 2017

19 Mar 2020, 11:48

Standard Bank Stanger ATM SHORT PAY!!

So I recently visited an ATM in Stanger to do a cash withdrawal from STD bank. The intended amount was to be 10k. There was a short pay of R200.

Long story short they got back to me well after a week after I lodged the complaint.

Their feedback was that the ATM funds balanced. My concern is, if this was a huge amount you think we clients are going to lie to you about R200? What does this say about standard Bank and it's employees??

Did you guys really think you were to get away so easy. Yes you guys are *******!!

It's only my word and no proof to show that it was R200 short.

Probably took that money and had lunch!!

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Replies (2)
Standard Bank
Standard Bank's reply20 Mar 2020, 11:17
Official
Hello Vishi 

Thank you posting your comments. 

We looking into your matter and feedback will be provided once resolved.

Kind regards
Complaint Resolution Centre 
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Standard Bank
Standard Bank's reply04 May 2020, 11:34
Official
Dear Vishi Sewnarain

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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