STANDARD BANK - STANDARD SERVICES AKA ***********

I initiated a FOREX payment 2 weeks ago which took 2-3 working days to move from the branch to the FOREX department. <br> <br> Once with the FOREX department, I have been successfully contacted once since the initiation of the payment. When requesting contact details from the FOREX agent, I was refused any sort of contact information and was promised to be contacted with further information requirements or Proof of Payment if all was in order.<br> <br> 1 week later and nobody has contacted me, the payment is not made and I am being juggled around the Clearwater Branch and numerous contact numbers which do not even get answered!<br> <br> I am running a business and this is unacceptable. I can understand internal procedures but to be so totally *********** at offering a FOREX banking service is just ridiculous. <br> <br> FNB has an online FOREX payment solution which never took longer than 5 working days MAX to complete the transfer. I switched from FNB to Standard Bank due to cheaper rates at Standard Bank, it is now apparent why Standard Bank is cheaper, they offer Standard services at Standard rates.<br> <br> NEVER PURCHASE CHEAP, YOU CERTAINLY GET WHAT YOU PAY FOR AS IS THE CASE WITH STANDARD BANK!<br> <br> UTTERLY DISGUSTED!!