Standard bank, standard ****

A couple of weeks ago, I went to a Standard bank ATM to withdraw money but the machine swallowed my card and froze completely. It had to be closed down and I couldn't stick around because this happened during the evening. I asked the petrol attendants at the garage where the ATM is located to request that my card be left with them when the ATM gets fixed and when I returned to get my card, no luck. On the 29th of September I called standard bank to ask that my card be blocked and explained what happened to my card to the agent and he advised that the replacement fee would be waived. I went into the Dbn CBD branch to get a replacement card and told the advisor at enquiries what the agent had advised and she said though she was unable to physically waive the fee, I was unlikely to be charged as it was an ATM error. Lo and behold, a charge off R145 has gone off for the replacement card, WHY?! Like I didn't complain when Standard Bank ****med me for years charging me double for my transactions, I said nothing when I got no interest for a savings account but now this bank is taking it too far!!!😠😠😠😠 Standard Bank is a real ****!!!