tM
thamashan M
1 reviews | Active since Jun 2019
05 Apr 2020, 19:55
Standard bank staff need training on what fees are for and how to handle customers
Standard bank keeps on taking out honouring fees for either R132 or R100. Been to the K90 branch in Boksburg and they don't have the slightest idea what it is. They logged a query and they giving all different excuses to why they taking out the fees. They don't have a solid reason for these fees. Totally the worst bank to deal with although I have been with them for so long and they can't help.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
06 Apr 2020, 11:57Hello Thamashan Moodley
Thank you posting your comments.
Thank you posting your comments.
We looking into your matter and feedback will be as soon as possible.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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Standard Bank's reply06 Apr 2020, 11:57
Official
Hello Thamashan Moodley
Thank you posting your comments.
Thank you posting your comments.
We looking into your matter and feedback will be as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Complaint Resolution Centre
***
*** (fax)
***
tM
thamashan M's updateReviewer Update
06 Apr 2020, 12:19How will you be looking into the matter and provide feedback if you do not have any of my details
tM
thamashan M's update06 Apr 2020, 12:19
Reviewer Update
How will you be looking into the matter and provide feedback if you do not have any of my details
tM
thamashan M's updateReviewer Update
14 Apr 2020, 14:11Just spoke to someone from standard Bank and they say I signed up for these fees but when I asked for proof they don't have any and their pricing changes every year. How are we supposed to know what extra they going to charge for every year. They cannot help at all. Rather go to another bank who is more helpful and don't add charges at their own leisure.
tM
thamashan M's update14 Apr 2020, 14:11
Reviewer Update
Just spoke to someone from standard Bank and they say I signed up for these fees but when I asked for proof they don't have any and their pricing changes every year. How are we supposed to know what extra they going to charge for every year. They cannot help at all. Rather go to another bank who is more helpful and don't add charges at their own leisure.
Standard Bank's replyOfficial
14 Apr 2020, 14:23Good day Mr. Moodley
Thank you for allowing us the opportunity to look into your matter.
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today 4 April 2020.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply14 Apr 2020, 14:23
Official
Good day Mr. Moodley
Thank you for allowing us the opportunity to look into your matter.
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today 4 April 2020.
Kind regards
Complaint Resolution Centre
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