DF
DIANE F
1 reviews | Active since May 2011
15 Feb 2026, 11:43
STANDARD BANK STAFF CLEARLY ALL WORK FROM HOME BECAUSE THERE'S SIMPLY NO RESPONSE FROM ANYBODY!!!!!
We have now sent 4 emails and made as many phone calls for assistance to get an amortisation report for a company vehicle financed through Standard Bank. And nothing - not a word. Despite being given the correct email to use. There's simply nobody there!!!! A complete waste of time for a CEO, GM and Finance Manager as we've desperately tried to get this report in order to complete Financials. Standard Bank however doesn't care one bit. It's all a big fat holiday for them. Clearly no management in this dept. NADA!!!!!! Next step - report them to SARS for holding back important information.
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Standard Bank's replyOfficial
15 Feb 2026, 11:47Dear Diane,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Feb 2026, 11:47
Official
Dear Diane,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***