KK
KK K

1 reviews | Active since Jun 2019

17 Oct 2024, 08:52

STANDARD BANK SOUTH AFRICA Vehicle Asset Finance

SBSA VAF, not sure if they know what they are doing when they send a full and final settlement letter on a vehicle and the balance outstanding is then paid, NATIS documents is sent by SBSA, then 2 years later one receives a statement form SBSA for outstanding amount, at the same time one is listed on credit bureau.

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Replies (1)
Standard Bank
Standard Bank's reply17 Oct 2024, 08:59
Official
Hi Kevin

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
 Kindly provide us with your account or id numbers for us to escalate your matter further. 
 
 We apologize for the inconvenience and undue frustration, this has caused. 
 
 We greatly appreciate your continued support. 
 
 Kind Regards
 Standard Bank Hello Peter Team
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