Standard Bank South Africa Stole My Money

Standard Bank literally stole my money and did not even bother to give me an explanation of why my account was frozen and I have no access to my funds. After my first review I still did not get any calls from STD bank instead my email was forwarded to another team, then days later I got an email from someone called Gorden Bila telling me that they were trying to call me and couldn't reach me and therefore my case was closed. This is after I had spent close to R1,000 on calls to Std bank and being sent from pillar to post and then at the end being told the department handling my account doesn't take calls, they after 3 attempts of not being able to get through to me because of load shedding and network issues decide its fare to close the case and still give no feedback on email as to why my account was closed since I can't get hold of them on the phone and mind you on the day I had no misses calls on my phone and as soon as I got that email I responded and told the person that they could call me and I was straight up ignored. Standard Bank please just give me my hard earned money, you can keep your account.