MM
Motsamai M

1 reviews | Active since Dec 2016

05 May 2026, 15:40

Standard Bank sold my account to LGR Incorporation, reversed it; account settled, but no settlement letter issued.

Standard Bank Fails to Issue Settlement Letter After Settled Account

0
Replies (5)
Standard Bank
Standard Bank's reply05 May 2026, 15:54
Official
Dear Motsamai, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***
Standard Bank
Standard Bank's reply05 May 2026, 17:14
Official
Dear Motsamai, 

Although we called, we were unable to reach you. 

Please include a time that is convenient for us to reach you. 

We look forward to hearing from you.

Kindest regards, 
Standard Bank Hello Peter Team 
*** 
MM
Motsamai M's update05 May 2026, 19:24
Reviewer Update
my contact number is ***
Standard Bank
Standard Bank's reply06 May 2026, 11:27
Official
Dear Motsamai, 

Thank you fr taking our call.

The matter is being treated as a priority, and our team is ensuring that it is resolved timeously. 

We will revert with feedback as soon as possible. We appreciate your patience. 

Kindest regards, 
Standard Bank Hello Peter Team 
***
Standard Bank
Standard Bank's reply07 May 2026, 11:57
Official
Dear Motsamai, 

We would like to thank you for giving us the opportunity to address your matter. 

We are glad we could assist. Kindly let us know should need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, 
Standard Bank Hello Peter Team 
***