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Mariuss M

1 reviews | Active since Oct 2016

19 Oct 2016, 09:47

Standard bank so called PRESTIGE banking(PATHETIC)

<p>Short &Sweet version.</p> <p>STD bank you do not live up to your so called PRESTIGE banking, Pathetic service and a useless personal banker and so called PRESTIGE contact desk. Well done, i moved all my accounts to Nedbank bussiness banking, hassle free. For 20 years i thought i experienced good service, i am now experiencing excellant service with Nedbank.</p>

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Replies (3)
Standard Bank
Standard Bank's reply20 Oct 2016, 14:14
Official

Good day Marius Strumpher

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply21 Oct 2016, 08:35
Official

Good day Marius Strumpher

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply25 Oct 2016, 16:23
Official

Dear Marius Strumpher

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that the matter is being addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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