standard bank small street

Item: Standard Bank
Rating: 2
Author: mosa K

i stood in a inquiries que for over an hour only to be told they couldn't help me, the same thing happened to an old man a pregnant woman and a number of other paying customers.the did not even have someone to screen customers in the very long que. they were impolite and unhelpful and I've been with the bank for over 10 years!

Helpful (0)

Replies (1)

Standard Bank's replyOfficial

19 Mar 2015, 10:22

Hello mosa koele,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank's reply19 Mar 2015, 10:22

Official