PC
Philippe C

1 reviews | Active since Nov 2019

10 Jan 2025, 11:42

Standard Bank *********** small business.

We operate a small business and require change (coins and small notes). Yesterday we went to Cresta Branch of Standard Bank where our company banks to collect change.

We changed R900 and were charged R111,10 that's a charge of 12.3%. We are already paying monthly bank fees, cash deposit fees and service fees. COME ON STANDARD BANK, are you trying to kill small business??????????

0
Replies (3)
Standard Bank
Standard Bank's reply10 Jan 2025, 12:06
Official
Hi Philippe

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team*** 
PC
Philippe C's update10 Jan 2025, 13:13
Reviewer Update
Thank you, I look forward to resolving this quickly.
Standard Bank
Standard Bank's reply10 Jan 2025, 13:30
Official
Thanks Phillipe, have a great day further :)