Standard Bank, slow on the money

<p>In September I was a victim of card cloning and all of my money was taken from my account the day before debits were due to go off. I reported the matter to the police and Standard Bank, who promised to reimburese my money, and all related charges, once an investigation onto the ********** activity was concluded. </p> <p> </p> <p>I was charged R115 for each of the four debits that went off of my empty bank account, and after the ****** money was reimbursed (two weeks later) without the R460 in bank charges, I went into the Canal Walk Standard Bank branch to query the matter. </p> <p> </p> <p>A lady logged a request for me, whereafter only one amount of R115 was reimbursed with no further explaination. <br /><br />I went back into the bank, and another man looked into the matter to discover that each of the charges should have been logged as seperate requests. Which he then did. I got an SMS to say the query was being resolved, but nothing was reimbursed.<br /><br />I went back into the branch and spoke to the same man, who escalated the matter and had to explain on the phone why the charges were related to the ********** activity. Thereafter, only one of the three charges I'm still meant to be reimbursed, was reimbursed. <br /><br />It's now two months after the fact, and I'm still waiting on two charges of R115 each that Standard Bank was quick to deduct from my account after I'd reported that money was stoen out of my account, but is extremly slow to return. Even after three visits into the bank.</p>