NM
Nokwanda M

1 reviews | Active since Nov 2022

15 Nov 2022, 08:05

Standard bank Simmonds Street consultant Mathato Legwale

Bad customer service from employer Mathato Legwale. Very rude bad attitude , violating Treating customer fairly regulation. ***********. Not friendly. I went to enquire on how to open an account, with the service I got at the reception I just confronted FNB and got good customer service

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Replies (2)
Standard Bank
Standard Bank's reply15 Nov 2022, 08:10
Official
Good Morning Nokwanda 

We’re saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply16 Nov 2022, 07:22
Official
Good Morning Nokwanda

We would like to thank you for giving us the opportunity to resolve your matter. 

We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received. 

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards
Standard Bank Hello Peter Team 
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