MS
Malcolm S
1 reviews | Active since Aug 2019
17 Dec 2019, 17:49
Standard bank sim card failure
Was canvassed for their new sim card. Was promised delivery within 48 hours, a week later no sim card. Have twice been promised feedback as well as a call ftom the manager but still nothing.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
18 Dec 2019, 05:13 Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
Standard Bank's reply18 Dec 2019, 05:13
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
Standard Bank's replyOfficial
06 Jan 2020, 07:26Dear Malcolm Shilton
Thank you again for posting your comments.
I refer to our email correspondence with each other and can confirm that SB mobile has responded to this matter.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you again for posting your comments.
I refer to our email correspondence with each other and can confirm that SB mobile has responded to this matter.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply06 Jan 2020, 07:26
Official
Dear Malcolm Shilton
Thank you again for posting your comments.
I refer to our email correspondence with each other and can confirm that SB mobile has responded to this matter.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you again for posting your comments.
I refer to our email correspondence with each other and can confirm that SB mobile has responded to this matter.
Kind regards
Clint Petersen
Complaint Resolution Centre
***