LM
LUCAS M
1 reviews | Active since Apr 2015
13 May 2026, 12:49
Standard Bank sickening
Threatening the client with judgements through lawyers than speaking to the client & implore rehabilitation mechanisms to the account as this may mean they didn't do the right assessments at inception. They brake finance rules of the country because they feel they have an upper hand
Helpful (0)
Replies (3)0
Replies (3)Standard Bank's replyOfficial
13 May 2026, 13:06Good day,
Thank you for sharing your concerns with us.
We sincerely regret the frustration and distress experienced regarding the handling of the account. Please note that legal action is generally considered after several attempts have been made to engage with the client and where the account remains in arrears without a suitable repayment arrangement in place.
Standard Bank remains committed to responsible lending practices and assessments are conducted in line with regulatory requirements at the time of application.
We also aim to assist clients through available rehabilitation and repayment solutions wherever possible before matters proceed further.
We value your feedback and acknowledge the impact this experience has had on you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for sharing your concerns with us.
We sincerely regret the frustration and distress experienced regarding the handling of the account. Please note that legal action is generally considered after several attempts have been made to engage with the client and where the account remains in arrears without a suitable repayment arrangement in place.
Standard Bank remains committed to responsible lending practices and assessments are conducted in line with regulatory requirements at the time of application.
We also aim to assist clients through available rehabilitation and repayment solutions wherever possible before matters proceed further.
We value your feedback and acknowledge the impact this experience has had on you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply13 May 2026, 13:06
Official
Good day,
Thank you for sharing your concerns with us.
We sincerely regret the frustration and distress experienced regarding the handling of the account. Please note that legal action is generally considered after several attempts have been made to engage with the client and where the account remains in arrears without a suitable repayment arrangement in place.
Standard Bank remains committed to responsible lending practices and assessments are conducted in line with regulatory requirements at the time of application.
We also aim to assist clients through available rehabilitation and repayment solutions wherever possible before matters proceed further.
We value your feedback and acknowledge the impact this experience has had on you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for sharing your concerns with us.
We sincerely regret the frustration and distress experienced regarding the handling of the account. Please note that legal action is generally considered after several attempts have been made to engage with the client and where the account remains in arrears without a suitable repayment arrangement in place.
Standard Bank remains committed to responsible lending practices and assessments are conducted in line with regulatory requirements at the time of application.
We also aim to assist clients through available rehabilitation and repayment solutions wherever possible before matters proceed further.
We value your feedback and acknowledge the impact this experience has had on you.
Kindest regards,
Standard Bank Hello Peter Team
***
LM
LUCAS M's updateReviewer Update
13 May 2026, 13:09What's next? Calling the client to fix this?
LM
LUCAS M's update13 May 2026, 13:09
Reviewer Update
What's next? Calling the client to fix this?
LM
LUCAS M's updateReviewer Update
13 May 2026, 13:23Keep the client informed as you have just sent a message threatening her with the lawyer getting a judgment against her
LM
LUCAS M's update13 May 2026, 13:23
Reviewer Update
Keep the client informed as you have just sent a message threatening her with the lawyer getting a judgment against her
