MB
Mitesh B
1 reviews | Active since Mar 2014
04 Sept 2025, 15:16
Standard Bank Shyft, rather shift your account elsewhere
Standard Bank Shyft is an absolute nightmare to deal with, continuous system issues and no contact number. You have to deal with delayed chat messages and sit and watch your PC like we in the stone ages. A simple password recovery issue requires you to contact them and change your email address due to system issues on their side. With the way tech is moving I cannot wait to see analogue businesses like this be forced to close because of service driven competitors.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
04 Sept 2025, 15:21Dear Mitesh,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Sept 2025, 15:21
Official
Dear Mitesh,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
08 Sept 2025, 08:32Dear Mitesh,
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance,
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance,
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Sept 2025, 08:32
Official
Dear Mitesh,
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance,
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance,
Kindest regards,
Standard Bank Hello Peter Team
***
MB
Mitesh B's updateReviewer Update
10 Sept 2025, 11:09I would just like to say thank you to Yolanda from the Standard Bank Hello Peter team. She was very professional and got back to me on time and every time she said she would. I still think the system needs upgrading but just would like to take the time to appreciate her effort and professionalism. Thank you
MB
Mitesh B's update10 Sept 2025, 11:09
Reviewer Update
I would just like to say thank you to Yolanda from the Standard Bank Hello Peter team. She was very professional and got back to me on time and every time she said she would. I still think the system needs upgrading but just would like to take the time to appreciate her effort and professionalism. Thank you
Standard Bank's replyOfficial
10 Sept 2025, 12:36Dear Mitesh
Thank you so much for your rating and your kind words.
We have sent your compliment to the relevant department so they can celebrate their win.
We appreciate you taking the time to share your excellent experience with us.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you so much for your rating and your kind words.
We have sent your compliment to the relevant department so they can celebrate their win.
We appreciate you taking the time to share your excellent experience with us.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply10 Sept 2025, 12:36
Official
Dear Mitesh
Thank you so much for your rating and your kind words.
We have sent your compliment to the relevant department so they can celebrate their win.
We appreciate you taking the time to share your excellent experience with us.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you so much for your rating and your kind words.
We have sent your compliment to the relevant department so they can celebrate their win.
We appreciate you taking the time to share your excellent experience with us.
Kindest regards
Standard Bank Hello Peter Team
***