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Morrie M
1 reviews | Active since Sept 2011
27 Jul 2021, 07:51
Standard Bank Shyft are not depositing my deposit into my Shyft Account
Yesterday I made an immediate payment from ABSA Bank to my Standard Bank Shyft account. The payment was made at 8h35 on 26/07/2021. As of 27/07/2021 7h46 the funds don’t reflect in my Shyft account. ABSA Bank have confirmed that the payment went off successfully from their side. Shyft claims that that have not received the funds. I need the funds allocated URGENTLY. This is unacceptable.
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Standard Bank's replyOfficial
27 Jul 2021, 14:40Dear Morrie
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply27 Jul 2021, 14:40
Official
Dear Morrie
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
*** (fax)
***