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MBUYISA M

1 reviews | Active since Feb 2014

19 Oct 2021, 14:56

Standard Bank should remove LMB as their Debt Collector

Simangaliso Vilakazi and his other heavy-handed fellow travellers have been a pain in my life. That is I had an Overdraft with Standard Bank, I called their company in June 2021. I emailed *********** to inform him that MBD was the company that Standabank wanted me to pay and I settled.

The said gentlemen proceeded to share the following demanding that I should pay them. They have since been harassing me whenever they are bored with life. This afternoon I indicate to one of their Demanding Call centre Agent on my matter and threatened to call my Lawyer, he dared me to and I am busy ensuring they cease with their insidious calls.

Good day,

I hope this mail finds you well.

Please note this is regarding a matter that you claimed to have cession over which is from Standard Bank.

Kindly see attached Cession Letter from Standard Bank which serves as proof that our client Shackleton Credit Management is the one who has cession over this matter.

The debtor, Mr Manana made payments towards you to settle this account incorrectly and we would request you to provide him with a refund and inform him to make a correct payment directly to us alternatively if you unable to provide Mr. Manana with a refund than you are required to redirect the payments to our client within the next 7 days.

Kindly also see below our banking details as per your request:

SHACKLETON CREDIT MANAGEMENT (PTY) LTD

Bank name: Nedbank

Acc No: **********

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Replies (1)
Standard Bank
Standard Bank's reply20 Oct 2021, 03:16
Official
 
Hello 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
 *** 
*** (fax) 
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