Standard Bank should open their eyes and look after these people. 10 star rating for you.

This was the day one man made me realize that there are still people in organizations that still have a passion for what they do, instead of just wasting funds by just collecting their salary and still complaining how bad their employer is.

I for one believe that one should not just be the continuous complaining type that still has a silver teas**** in the mouth, solid worthy complaining to improve the experience of others so that mistakes can be rectified. Let's face it at some point you will have a bad day. Complaining is complaining but if you are willing to complain one should also be willing to give credit.

Today is that day for this man ** Fuad F. Choonara** from Standard Bank George.

You have shown me professionalism at the highest grade, you are a man of your word and not only word but also of time. The way you handled the situation by firstly apologising and acknowledgement on behalf of others indicated to me the quality of employee you are. Society needs more people like you, and those around you can learn more from you by observing your actions by following through and not just talking.

Standard Bank has a man by the name of ** Fuad F. Choonara** that will take you forward. These are the people you have to look after, not those fund takers but the customer keepers. Well done, I will forward this to the higher ranks, they should know you by name and not just by number.

I will keep to the arrangement to come and see you after lockdown.

God bless you and your family.

Stay safe

Charles