SS
Snazo S

1 reviews | Active since Oct 2020

21 Oct 2020, 09:15

Standard bank should just close down once they are failing us

Standard bank service is very poor they must just close this bank because they are not helping my account was blocked its been a month now I've been asking the same question why is it blocked no 1 is giving me an answer when I call they said I must send an email they don't respond via calls but I've sent more than 10 emails to. Them it's been 3 weeks now no 1 is responding to those emails what kind of a bank is this?

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Replies (2)
Standard Bank
Standard Bank's reply21 Oct 2020, 16:29
Official
Dear Snazo Snazo

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply22 Oct 2020, 13:14
Official
Hello Snazo

Thank you for bringing your concerns to our attention. 

An email was sent to you requesting further details.

Awaiting your response.

Kind regards 
Complaint Resolution Centre 
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