Standard Bank Should close down as not one person there does any wor****!

I had a blue bean credit card with Standard Bank back in 2016. THEY CALLED ME to offer a settlement amount and in doing so i would get 20% off of my total amount outstanding. As anyone would i decided to take it and pay off my Blue Bean credit card in 2016. i received a letter stating it was settled with the 80% i paid.

A few months ago we tried to buy a new car only to find out Standard Bank had handed me over to ITC and claims i owe them R 2600 and due to this i couldnt buy the car. For months now i have been sent from pillar to post, spoken to over 10 people, been emailing people from Standard Bank only to be told they will escalate it with still no actual resolve.

I have sent the paid up letter to Transunion to dispute and they have cleared me on their side but Standard Bank still after i sent numerous of their employees my paid up letter claims i owe them money.

Now i am starting to realise that Standard bank really needs to work on training their staff properly or stop paying any of them at all as absolutely not 1 person has been able to fix an error that they made. In the meantime i have a bank account with over R 50 000 going in and out each month, so i have the money to buy a new car, however Standard Banks incompetence has left me and my wife with our new born baby stranded carless due to an old car breaking and us not being able to get financing.

May i urge anyone dealing with Standard Bank to open a new account or getting a credit card or what so ever reason to stay clear!!! They are simply not able to help you in any way you will need their assistance, trust me Ive tried.