DR
Dylan R

1 reviews | Active since Aug 2021

16 Feb 2023, 12:15

Standard Bank SHOCKINGLY POOR SERVICE

Extremely poor service. Nobody knows what they are doing.

I have been battling since September 2022 with these people and till today 16 Feb 2023 not resolved. Nobody can resolve the matter and each person states the previous person I was in communication with made a mistake. Ive spoken to 6 different people from the Standard bank team and nobody could resolve my issue. I spend hours on the phone and send email after email trying to get in touch with someone.

Email responses from them are they are investigating the issue and will get in touch shortly, which ofcourse they never do

I would not recommend Standard bank to my worst enemy.

Honestly shocking

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Replies (1)
Standard Bank
Standard Bank's reply16 Feb 2023, 12:41
Official
Dear Dylan

We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards, Standard Bank Hello Peter Team***