WW
Wessel W
1 reviews | Active since Sept 2020
12 Mar 2024, 09:16
Standard bank shocking with international payments
I have been trying to make a US dollar payment to my Chinese supplier since last week, I started the process last week because of a favourable exchange rate, and now the money has still not left my bank, and the rand is weakening, and all they say it is now done centrally, and I have to wait, and take the spot rate when they are ready, I have been a customer of Standard Bank for more than 20 years, and we cannot get these things sorted
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Standard Bank's replyOfficial
12 Mar 2024, 09:37Dear Wessel,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply12 Mar 2024, 09:37
Official
Dear Wessel,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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