STANDARD BANK - SHOCKING SERVICE SHAME ON YOU!!!

TERRIBLE!!!!!

I have been a client of standard bank for most of my adult life...so for 30 odd years (Savings, cheque, home loan, vehicle finance etc) and never have I been made to feel like a damn ******** like this morning!!!!

I drove to Woodlands mall to go into the STANDARD BANK branch, to have my credit card limit increased and was met with closed doors. I proceeded to call CARD DIVISION and after more than half an hour of INTERROGATION (which I agreed to because of new regulations) was then made to wait a further 5 minutes before being told "you are not eligible for the increase"...

My credit card has for the better part of the last 5 years has a POSITIVE balance except this month where I now need to purchase something and will settle it again next month...I explained all of this but still "sorry sir...but would you be interested in any of our other loan products?" REALLY??????????? ...it is not like I was asking for a R50 000 or something!!!!! infact, I decreased my limit on my card years ago to R500 and regularly get a call from you stating that I now qualify for an increase on my limit...which I always refuse BUT now that I want to increase it you treat me like this!!!!

SHAME ON YOU!!!!

I am going to LEAVE Standard Bank and go to FNB or ANY OTHER BANK...this is SHOCKING and RIDICULOUS...shame on you STANDARD BANK...you are NOT there to help your customers!!!!! ...if I had bad debt or was in debt review then maybe I would understand but.....!!!!!!!!!!!!!!!!!!!!!!!! Shame on you!!!!!!