LB
Lisa B
1 reviews | Active since Jun 2019
27 Mar 2020, 07:34
Standard Bank - SHOCKING service
I have requested my Log Book from you twice and up until now, I haven't even had a reply back! I need the Log Book for the sale of my vehicle and due to the incompetence of your staff - we are now in Lock Down and I will have to wait even longer.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
27 Mar 2020, 08:09Dear Lisa
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply27 Mar 2020, 08:09
Official
Dear Lisa
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial
21 Apr 2020, 13:58Dear Lisa Botha
Thank you once again for posting your comments.
This matter was also posted on the social media platform and confirmation has been received that the matter has been responded to.
Kind regards
Complaint Resolution Centre
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Thank you once again for posting your comments.
This matter was also posted on the social media platform and confirmation has been received that the matter has been responded to.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply21 Apr 2020, 13:58
Official
Dear Lisa Botha
Thank you once again for posting your comments.
This matter was also posted on the social media platform and confirmation has been received that the matter has been responded to.
Kind regards
Complaint Resolution Centre
***
***
Thank you once again for posting your comments.
This matter was also posted on the social media platform and confirmation has been received that the matter has been responded to.
Kind regards
Complaint Resolution Centre
***
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