KB
Karin B
1 reviews | Active since May 2023
01 Sept 2023, 13:03
Standard bank shocking service
I have sold my house in April already and still showing on my credit rating after so many emails to Standard bank nobody has assisted me, it's shocking service for a big bank like standard bank
Helpful (0)
Replies (12)0
Replies (12)
Standard Bank's replyOfficial
01 Sept 2023, 13:05Good Day Karin
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Sept 2023, 13:05
Official
Good Day Karin
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
KB
Karin B's updateReviewer Update
07 Sept 2023, 19:41I still have not been helped with my issue
KB
Karin B's update07 Sept 2023, 19:41
Reviewer Update
I still have not been helped with my issue
Standard Bank's replyOfficial
08 Sept 2023, 07:47Good Day Karin
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Sept 2023, 07:47
Official
Good Day Karin
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
12 Sept 2023, 11:59Good Day Karin
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team
Standard Bank's reply12 Sept 2023, 11:59
Official
Good Day Karin
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team
KB
Karin B's updateReviewer Update
12 Sept 2023, 14:19Good day
Please give me the number you tried to phone me from I have not received any calls from Standard bank and I can post my call log on here to proof it I also did not receive any email from standard bank
Please give me the number you tried to phone me from I have not received any calls from Standard bank and I can post my call log on here to proof it I also did not receive any email from standard bank
KB
Karin B's update12 Sept 2023, 14:19
Reviewer Update
Good day
Please give me the number you tried to phone me from I have not received any calls from Standard bank and I can post my call log on here to proof it I also did not receive any email from standard bank
Please give me the number you tried to phone me from I have not received any calls from Standard bank and I can post my call log on here to proof it I also did not receive any email from standard bank
Standard Bank's replyOfficial
12 Sept 2023, 14:22Hi Karin
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Sept 2023, 14:22
Official
Hi Karin
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
KB
Karin B's updateReviewer Update
02 Oct 2023, 13:39This issue is still not resolved. And nobody has tried to phone
KB
Karin B's update02 Oct 2023, 13:39
Reviewer Update
This issue is still not resolved. And nobody has tried to phone
Standard Bank's replyOfficial
02 Oct 2023, 14:49Goood Day Karin
Our Team has tried to reach to no avail.
Kindly send an alternate number in private box so we are able to reach you.
We look forward to hearing from you.
Kind Regards
Standard Bank Hello Peter Team
***
Our Team has tried to reach to no avail.
Kindly send an alternate number in private box so we are able to reach you.
We look forward to hearing from you.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Oct 2023, 14:49
Official
Goood Day Karin
Our Team has tried to reach to no avail.
Kindly send an alternate number in private box so we are able to reach you.
We look forward to hearing from you.
Kind Regards
Standard Bank Hello Peter Team
***
Our Team has tried to reach to no avail.
Kindly send an alternate number in private box so we are able to reach you.
We look forward to hearing from you.
Kind Regards
Standard Bank Hello Peter Team
***
KB
Karin B's updateReviewer Update
02 Oct 2023, 15:11My number is ***
KB
Karin B's update02 Oct 2023, 15:11
Reviewer Update
My number is ***
Standard Bank's replyOfficial
02 Oct 2023, 16:13Good Day
Thank you for the details.
Our consultants will call you as soon as possible.
Warm Regards
Standard Bank Hello Peter Team
***
Thank you for the details.
Our consultants will call you as soon as possible.
Warm Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Oct 2023, 16:13
Official
Good Day
Thank you for the details.
Our consultants will call you as soon as possible.
Warm Regards
Standard Bank Hello Peter Team
***
Thank you for the details.
Our consultants will call you as soon as possible.
Warm Regards
Standard Bank Hello Peter Team
***
KB
Karin B's updateReviewer Update
03 Oct 2023, 13:41Still nobody has phoned me, why don't you guys give me a competent persons number to contact directly, Servant Sayuri does not know what he is doing!
KB
Karin B's update03 Oct 2023, 13:41
Reviewer Update
Still nobody has phoned me, why don't you guys give me a competent persons number to contact directly, Servant Sayuri does not know what he is doing!
Standard Bank's replyOfficial
03 Oct 2023, 13:56Good Day Karin
Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Kind Regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply03 Oct 2023, 13:56
Official
Good Day Karin
Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Kind Regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Kind Regards
Standard Bank Hello Peter Team
***