MK
Mthokozisi K
1 reviews | Active since Jul 2019
27 Jul 2019, 10:13
Standard bank shocking double debit
I am extremely angry and disappointed with standard bank home loans. Today 27 August 2019 standard bank debited my account twice for my home loan. Upon calling them I am told they see the two debit orders and they will reverse the funds back into my account in 3 days. I am now left with the inconvenience of not having money in my bank account and for sure my other debits will bounce and I ofcouse will incur these costs, all because of the incompetence of Standard bank.
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Standard Bank's replyOfficial
28 Jul 2019, 05:47Hello Mthokozisi
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed Asvat Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed Asvat Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply28 Jul 2019, 05:47
Official
Hello Mthokozisi
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed Asvat Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed Asvat Complaint Resolution Centre
*** *** (fax)
***