MP
Michael P

1 reviews | Active since Feb 2019

06 Jun 2025, 12:59

Standard bank, shocking!

Over a year and a half ago I went into the bank to open a memo account, I was told I would be sent a message to go back into the branch to collect my card when ready. I went several times back to the branch but the card never arrived. The branch told me they would contact me when it was there. That was over a year and a half ago, was never contacted but they charging me a monthly fee for the account, never been used, don't even have the card.

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Replies (3)
Standard Bank
Standard Bank's reply06 Jun 2025, 13:09
Official
Good day Michael, 

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team 
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MP
Michael P's update06 Jun 2025, 15:25
Reviewer Update
Hi, thanks, a call did come through unfortunately I was in a meeting, I have phoned back and left a message to please call me back on the same number

M
Standard Bank
Standard Bank's reply06 Jun 2025, 15:33
Official
Good day Michael,

Thank you for the above update.

We will give you a call shortly.

Kind regards
Standard Bank Hello Peter Team
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