STANDARD BANK SHOCKER

I seldom have to go to Constantia Village Standard Bank Branch but at certain times as in collecting a new debit card, it's a necessity. On every visit I experience high blood pressure symptoms as i have been made to wait for close to an hour, and similar times on previous visits. I was at the branch this morning at 9.30, 7th February, there were 5 desks open which were not staffed, an assistant told me the manager and assistant manager were not there so I could not complain about this fact to anyone and the shocking way the branch is run as regards serving their clients. I didn't notice anyone else complaining but I put this down to a lack of apathy towards the service we should be expecting from the leading service provider bank in South Africa and especially now having to go miles out of our way to a main branch due to the bank having closed all their sub branches in our neighbourhoods.