STANDARD BANK **** SERVICE

Standard Bank. i had a account with Standard Bank where my Salary was received in a Monthly Basis's. i close the account more then 5 years Back only to find out that i owe them R1800 for a account i closed.. never the less i wanted to make arrangements to pay the account i phoned Standard Bank and they couldn't pick me up on they records they transferred me to they legal department and they also couldn't assist me. i posted on hellopeter about the issue and i received a email from Clint Petersen Complaint Resolution Centre at Standard Bank. Clint told me the account has been sold and this is the contact people. this people told me that this account inst with them. see email trails below can STANDARD BANK PLEASE SORT OUT THEY ****...

message received from standard bank Good morning Justin

I refer to your complaint and would like to apologise for the delay in resolving this matter.

I have been liaising with the Collections department for the details of the attorney that is dealing with this matter. Please see below details and you are more than welcome to contact them and make payment arrangement with them directly.

All rights to this matter were ceded to the Purchaser and as such all queries need to be forwarded to their office. MBD Legal Collections Lynette Kock ********** **********

Kindly be advised that I will be closing this complaint from my side as I will not be able to assist any further with this matter.

I trust this response is in order.

Kind regards

Clint Petersen Complaint Resolution Centre Johannesburg Retail and Business Banking SA Tel +27 (0)10 ********** www.standardbank.co.za

message received from MBD From: Lynette Kock ********** Sent: Wednesday, 15 August, 2018 12:32 To: Justin April Subject: RE: Complaint Reference Number: ********** 605

Hi Justin

Could you kindly provide me with your ID number as I cannot find the account on the system with the number you provided.

Kind Regards,

Lynette Antonette Kock Key Account Manager Tel +27 (11) ********** 342 Jan Smuts Avenue, Hyde Park, Johannesburg, 2196 Website www.tcrecoveries.co.za

Message to MBD

From: Justin April ********** Sent: 15 August 2018 12:49 PM To: Lynette Kock Subject: RE: Complaint Reference Number: ********** 605

Hi Lynette,

My id Number is ********** 243087

Justin April

Retail Reports Manager

message received from MBD

From: Lynette Kock ********** Sent: Thursday, 16 August, 2018 12:46 To: Justin April Subject: RE: Complaint Reference Number: ********** 605

Hi Justin

This account is not handed over to us please refer back to Standard Bank

Kind Regards,

Lynette Antonette Kock Key Account Manager Tel +27 (11) ********** 342 Jan Smuts Avenue, Hyde Park, Johannesburg, 2196 Website www.tcrecoveries.co.za

Message to Standard Bank

From: Justin April Sent: Thursday, 16 August, 2018 16:25 To: ********** Subject: FW: Complaint Reference Number: ********** 605

Good Day,

Sorry to trouble. See below email

Justin April

Retail Reports Manager

no reply from Standard Bank

message to standard Bank

From: Justin April Sent: Thursday, 30 August, 2018 09:12 To: ********** Subject: RE: Complaint Reference Number: ********** 605

Good Day,

Still no feedback

Justin April

Retail Reports Manager