Standard Bank Sharing of Personal Details with Insurance Brokers

Item: Standard Bank
Rating: 1
Author: jade G

Good Day,

Why have you given my number to people who are trying to sell Life Policies to me and AFTER telling them that I am not interested in committing to something over the phone they then continue to be persistent and try and FORCE me to take out a policy that I am NOT comfortable with.

If you choose to share my personal details in such a manner then please let me know and I will join a different bank.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

17 Oct 2018, 14:50

Dear jade

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply17 Oct 2018, 14:50

Official