MK
Mohammed K

1 reviews | Active since Aug 2011

08 Aug 2022, 12:26

Standard Bank Shariah Endowment

Trying to take out the Shariah Endowment Product, got put through to 4 different call centre agents.

Don't offer the product if you don't know how to sell and service it.

https://www.standardbank.co.za/southafrica/personal/products-and-services/grow-your-money/savings-and-investment/shariah-investment-accounts/shariah-compliant-endowment-policy

0
Replies (3)
Standard Bank
Standard Bank's reply08 Aug 2022, 12:28
Official
Good day Mohammed 

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
***
MK
Mohammed K's update16 Aug 2022, 11:35
Reviewer Update
Resolved, thank you.
Standard Bank
Standard Bank's reply16 Aug 2022, 11:57
Official
Hello Mohammed

Thank you for the feedback. 

Should you need any further assistance, we’re always here to help. 

Kindest regards, Standard Bank Hello Peter Team***