1 reviews | Active since May 2025
Standard Bank services dropping
I am not happy with this bank. I had reported ***** on my bank account and therefor my card was blocked and a new card was ordered. On Thursday I went in to the Queensburgh branch to get an update and was told that my card would not be in the branch on Friday as arranged. Next day delivery arrangement was done and card was supposed to be delivered today 9 June but nothing. I need my card to do EFT's but doesn't seem like anyone cares.
I DO NOT WANT TO HEAR STORIES ABOUT WHAT THE DELIVERY DAYS ARE FOR THE COURIER SERVICE YOU USE. DELIVERY IS SUPPOSED TO BE AS PER YOUR CLIENT'S NEED NOT THE COURIER SERVICE. MAYBE CHANGE YOUR COURIER SERVICE.
MY ADDRESS IN THE ***** DEPARTMENT IS ONE I HAVE NOT LIVED AT FOR 16 YEARS. HOW IS THAT POSSIBLE IF MY PROFILE SHOWS MY UPDATED ADDRESS????
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Warm regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Warm regards
Standard Bank Hello Peter Team
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