MM
Michael M

1 reviews | Active since Jan 2019

31 Jan 2019, 10:12

Standard bank services

I am repeatedly experiencing NAEDO debit orders being deducted from my bank account. It started with R99 and today R785 was deducted from my balance! This is a disgrace, I have emailed them but yet, as you guessed, I am still waiting upon their reply! This is a let down!

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Replies (2)
Standard Bank
Standard Bank's reply31 Jan 2019, 13:02
Official
Dear  Michael Muller 
 Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply05 Feb 2019, 08:59
Official
Dear  Michael Muller 

Thank you for posting your comments. 
Emails was sent to you requesting further details, to date no response received.  Should your matter still not be resolved, please revert directly to me.
Kind regards

Clint Petersen
Complaint Resolution Centre
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