FK
Fatima K

1 reviews | Active since Apr 2014

05 Jun 2023, 09:38

STANDARD BANK SERVICE SUCKS!

Standard Bank service sliding by the day! You stand for hours in their branches, and its equally as hard to get hold of them telephonically! I was in the Parow Branch on Friday and stood in a queue for over an hour. I'm now holding on for over 40mins to reach them telephonically. Worse than Dept of Home Affairs!

0
Replies (3)
Standard Bank
Standard Bank's reply05 Jun 2023, 09:39
Official
Hi Fatima

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, 
Standard Bank Hello Peter Team
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FK
Fatima K's update05 Jun 2023, 09:54
Reviewer Update
Thank you. I look forward to hearing from you.
Standard Bank
Standard Bank's reply05 Jun 2023, 10:03
Official
Hi Fatima

You're welcome.

Kindest regards, 
Standard Bank Hello Peter Team
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