1 reviews | Active since Feb 2018
Standard bank service SUCKS
I received my statement but the bill is showing wrong amount which is my monthly instalment times 2 . It is showing that i will be debited R 1680.00 instead of R840.00 and I logged a case on Monday the 5th but nobody called me back from the relevant department besides a guy by the name of Nelson who logged a case for me . I sent an email to ********** and a guy by the name of Warren Dix sent me a case number . Yesterday I received another call from Nelson saying people who are dealing with my case sent him an email saying they are still going to debit that R 1680.00 .
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Complaint Resolution Centre
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We acknowledge receipt of your complaint.
We apologise to hear about your frustration. We will investigate your concerns and provide you with feedback shortly.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***