GT
Gerda T

1 reviews | Active since Oct 2019

27 May 2020, 18:20

Standard bank service suck

I opened a new account with Standard Bank, and my first experience was very bad. When collecting my card they never activated it properly, i couldn't do any debit transactions, and it took 4 hours at the bank and many phone calls to them to activate my account. They blocked my account to make immediate payments without reason and they can only let me know why on the 4th june. They have not been helpful at all. I have doubts if i am going to stay a Standard Bank client after my experience the past 3 days.

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Replies (1)
Standard Bank
Standard Bank's reply28 May 2020, 01:03
Official
  Dear Gerda

Thank you posting your comments. 

We looking into your matter and feedback will be provided shortly.

Kind regards

Complaint Resolution Centre
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