PM
Precious M
1 reviews | Active since Mar 2021
30 Mar 2021, 10:25
Standard bank service plan
Signed up for a service plan in February 2019 with standard bank for my car. Called a year later to cancel my contract and get a refund as per the contract agreement. It’s now 2021 and I still haven’t received a cent, let alone any communication. Worst company ever. I’m definitely going to the ombudsman.
Helpful (0)
Replies (2)0
Replies (2)PM
Precious M's updateReviewer Update
30 Mar 2021, 10:29They’re so quick to debit from your account but never want to pay back when they have to. How am I still waiting for my money a year later?! Absolute ****!!
PM
Precious M's update30 Mar 2021, 10:29
Reviewer Update
They’re so quick to debit from your account but never want to pay back when they have to. How am I still waiting for my money a year later?! Absolute ****!!
Standard Bank's replyOfficial
31 Mar 2021, 01:13 Hello Precious
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply31 Mar 2021, 01:13
Official
Hello Precious
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Complaint Resolution Centre
*** *** (fax)
***