Standard Bank Service Pathetic and not Competent

Service so Pathetic, i changed a handset , installed app The app was working. I called to the number app displayed ., they verified credentials, in my mind , thinking they are about to help , but alas, no help whatsoever., they said wait for the app to fix itself, i went to the banking hall ., in search for help , was told same thing “wait for the app” i waited its now 2 weeks

Well how does a whole lot institution like a bank have an app 1. That they can’t override the app for human precedence, literally they are controlled by the app they made 2. They change the MyMo to Achieva or whatever the name they call it , they now say we dont do the cards for MYMO rather upgrade account to Achieva and do new cards., i did now its close to week+ without the card they claim “they now make”

Its regrettable why i left FNB