BS
Brian S

1 reviews | Active since Sept 2022

21 Sept 2022, 07:58

Standard bank Service PATHETIC!

One would expect for them to adlist sympathise with their clients when they loose a loved one who has been a client to Standard bank for years not to mention a breadwinner, been trying to claim from their credit life after months of submitting all required documentation to their deceased department but all you get is ABSOLUTE SILENCE! even after sending numerous emails about this.Would not recommend this bank to anyone and will be sure to CANCEL whatever accounts I have with them from now on.

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Replies (1)
Standard Bank
Standard Bank's reply21 Sept 2022, 08:29
Official
Dear Brain

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

Please be on the look out for a call from our team. 

Kind regards, 
Standard Bank Help Centre 
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