1 reviews | Active since Dec 2018
Standard bank service levels are horrific
I have been trying to contact standard bank enhanced business online and been re-directed several times to different consultants, as no one could assist. We got hold of a consultant and was directed to Bafana Simelane who has advised that he would call back on Saturday morning and received no feedback- by Monday... There have been several calls trying for someone to assist and get back to me, however, have had no success, All I get told is to get back, Reference number received - *** (Friday 27/01/2023 12:56) - By 4pm on Friday Afternoon my issues were still not resolved. Today is Monday and still absolutely NOTHING.. After 16 phone calls, since Thursday 26/01/2023 totaling 201minitues on phone calls and still no feedback or results.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We would like to thank you for giving us the opportunity to assist in resolve your matter.
We would like to thank you for giving us the opportunity to assist in resolve your matter.