STANDARD BANK SERVICE IS SHAMEFUL

I was at the shop when I transferred my last R150 into my Standard Bank Account from another account. Guess what when I logged back on to pay at the till Standard Bank life insurance had deducted my money. Within like seconds! Okay I go into my app and want to reverse the debit order because I want to pay it later on in the afternoon when I have more cash, guess what? The debit order account under Standard Bank life cover doesn’t even show! Fast forward I go through 4 of their live chat agents! On the app and that made my matters worse! None were able to assist me effectively, I wasted my whole entire airtime callin into the bank to assist me urgently as I was in the shop-NOTHING! After my airtime was done and they had take the last amount of money I had, I decided to request a call back on their website after trying to find multiple solutions on my own!They indeed called back..and kept me on multiple transfers! And finally hanging on the call for assistance for 40 minutes straight until the call cut me!attempted to use their live agents yet again and 3 more were as useless as the first ones! This type of service is absolutely disgusting! 2 hours later Ive spoke to multiple people at their call centre, using my cellphone and their chat agents and unfortunately my final resolute was to come here on Hello Peter! I need answers as to how come your service and agents are so unhelpful and I want to do this reversal before it’s too late otherwise you guys will be paying me that money directly in my account first thing Tommorrow! Highly dissatisfied and disappointed